At Dunwoody Ace Hardware, our mission is to bring you the best plants available, right to your doorstep. If for any reason, any plant is not up to your satisfaction at the time of delivery*, you can contact us for a replacement plant at no extra charge**, or a refund*** for the item.
After the plants are delivered, Dunwoody Ace Hardware no longer has any ability to care for the plants, therefore we cannot be held responsible for what happens after plants are delivered. If you wish to refund your plant days after delivery, you may return the plant to our location:
1316 Dunwoody Village Pkwy, Dunwoody GA 30338
That being said, we want you to have success and enjoy your landscape! We offer design consulting services, and have a vast network of landscape professionals we can recommend to help you attain your goals.
*A customer has 24 hours after the time Ace Hardware drops off the plants to inspect and accept or reject any items in the order. If you wish to refund your plant days after delivery, you may return the plant to our location: 1316 Dunwoody Village Pkwy, Dunwoody GA 30338.
**After the initial 24 hours, there is a $20 delivery fee. Replacement plants will be delivered within 30 days. Dunwoody Ace Hardware reserves the right to refund an item if a replacement cannot be delivered.
Submit your refund/replacement request here: Submit Form
***Refund charge will occur within 48 hours.